Terms of Service
The Muskoka Hood Cleaning Terms of Service are the conditions behind every job booked by phone or through this website: how a job is quoted, what the certificate says and does not say, which work is in scope, what the kitchen arranges before the visit, and how payment and cancellation work. This website is not a contract. The agreement for your kitchen is the written quote, and where the quote and this page differ, the quote applies. The laws of Ontario govern the work. Last updated: September 2026.
The walk-through and the written quote
Who does the work. Power Hoods Systems performs the walk-through, the cleaning and the certificate. Muskoka Hood Cleaning is the name on the phone and the quote form.
The free walk-through. Before any price is set, a technician visits at no charge and looks at the canopies, filters, plenum, duct route, rooftop fan and roof access. Nothing is cleaned and nothing is owed.
The written quote. It comes back within 24 hours of the walk-through. It names the scope, states one price for it, and lists separately any item that needs its own approval, such as a hinge kit, rooftop grease containment or a fan repair. Only what appears on the quote, or what you approve afterwards, goes on the invoice.
Published starting prices. From $585 per visit for a single-hood kitchen up to ten feet, and from $995 per visit for a multi-hood kitchen of two to four canopies. These are starting points, not an offer for a particular kitchen. Camp dining halls, resort and hotel kitchens, institutional kitchens and long duct runs are quoted on site after a free walk-through. Fan repair and deep cleaning are quoted per job after inspection or walk-through.
Conditions found during the visit. If a section turns out to be damaged, blocked or unsafe, work on it stops and you are told. Nothing is added to the invoice without your approval.
The certificate: what it says and what it does not
What it is. A signed health and safety certificate referencing the published NFPA 96 standard. It records what was cleaned and when, and it comes with before-and-after photographs of every cleaned surface.
What it is not. It is not a certification of Muskoka Hood Cleaning or Power Hoods Systems. Muskoka Hood Cleaning references the published NFPA 96 standard and is not affiliated with NFPA. It is not an inspection by your fire department, such as the Bracebridge Fire Department, Gravenhurst Fire Department, Huntsville Fire Department, Muskoka Lakes Fire Department or Parry Sound Fire Department. It is not a promise that a kitchen will pass a fire or health inspection.
What stays with the kitchen. The Ontario Fire Code (O. Reg. 213/07) requires commercial kitchen exhaust and fire protection systems to be maintained in accordance with NFPA 96. Cleaning is one part of that. Record keeping, suppression system servicing and safe daily operation stay with the operator. The NFPA 96 page explains the standard.
What is in scope and what is not
In scope.
- Hood cleaning: canopies, filters and plenum.
- Kitchen exhaust cleaning: the duct from the hood to the fan.
- Exhaust fan repair and installation, including hinge kits and rooftop grease containment.
- Commercial kitchen deep cleaning, meaning fire-prevention degreasing.
Out of scope.
- HVAC work.
- Air duct cleaning.
- Coil cleaning.
- Dryer vent cleaning.
- Sanitation contracts.
- Pressure washing.
- Janitorial cleaning.
The services overview describes each in-scope service.
Site access, roof access and remote sites
Insurance first. Proof of WSIB coverage and liability insurance is provided before work starts.
What the kitchen provides. Entry at the agreed time, a cold cooking line, and food put away from the work area.
Roof access. The customer arranges access to the roof and the key to any hatch before the visit. Where the roof cannot be reached on the day, everything reachable from inside is cleaned, the fan is recorded as not reached, and a return visit is booked once access is arranged.
Remote and water-access sites. For an island, shoreline or long-private-road property, the customer tells the crew at booking how the building is reached. The customer also arranges any gate code, dock access or person to meet the crew. The written quote states any travel or access arrangement agreed for that site.
Scheduling. Pre-season opening cleans run in spring, shutdown cleans in fall, and overnight or between-service visits suit year-round kitchens.
Payment, cancellation and governing law
Payment. The invoice matches the written quote plus any item you approved afterwards. The payment terms are the ones printed on the quote.
Cancellation and rescheduling. Reasonable notice is expected in both directions. Any cancellation charge is the one printed on the quote and no other. A visit the crew cannot keep is rebooked at no cost to you.
Photographs. Before-and-after photographs belong to the record of the visit and are supplied to you with the certificate. A copy is kept so the certificate can be reissued. The privacy policy explains how records are kept.
Governing law. These terms and every job under them are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
Questions. Call 705-302-3662 or use the contact page before you book.
Terms of service: frequently asked questions
Does the certificate mean the fire department has approved the kitchen?
The certificate is not an approval from any fire department. It records that the exhaust system was cleaned on a stated date, referencing the published NFPA 96 standard. A fire inspection covers the whole premises and is carried out by your local fire department.
Is Muskoka Hood Cleaning an NFPA certified company?
Muskoka Hood Cleaning references the published NFPA 96 standard and is not affiliated with NFPA. What you receive is a signed certificate, before-and-after photographs, and proof of WSIB coverage and liability insurance before work starts.
Does the crew clean HVAC ducts or pressure wash?
HVAC, air duct, coil and dryer vent cleaning, sanitation contracts, pressure washing and janitorial cleaning are out of scope for work booked through this website.
What happens if the roof cannot be reached on the day?
Everything reachable from inside is cleaned, the fan is recorded as not reached on the certificate, and a return visit is booked once you arrange roof access.
Does the free walk-through commit the kitchen to booking?
The walk-through commits you to nothing. The written quote arrives within 24 hours of it, and you can accept it, decline it or hold it for the period printed on it.